UPSTREAM FAMILY MEDICINE
Dr. J. Gibbons  ~  Dr. R. Mundy  ~  Dr. S. Reznick  ~  Dr. I. Hughan 

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Health encompasses your physical, emotional and spiritual well-being.

DOING TODAY'S WORK TODAY

On  average, a patient can wait three weeks or longer for a routine appointment. Because of this, many patients have been "trained" to expect a long delay for physician appointments, and patient access to timely clinical care is unnecessarily limited

Standard office practice demonstrates:

• Difficulty in meeting requested appointment needs on a timely basis
• Categorizing care urgency to deflect immediate demand
• Overbooking
• Long delays in waiting for appointments
• Offloading excess demand to outside care sources (ER, walk-in clinics etc.)

Same-day appointment scheduling allows us to:

• Improve the quality and timeliness of patient care
• Reduce cancellations, no-shows and rescheduled appointments
• Decrease staff phone time for scheduling and triage
• Enable physicians to see their own patients over 90 percent of the time
• Give physicians time to complete paperwork during regular office hours
• Increase the ability of physicians and staff to take time off
• Improve physician and staff productivity and satisfaction